Jam Time's cancelation and refund policy is the same for both instore purchases as well as online purchase. The following apply to class registrations, party deposits, event bookings, play pass purchases and or gift cards. Sales are final upon the receiving of the above mentioned services unless notification is given to an appropriate Jam Time staff member, in a timely manor, after the event that it was not to your satisfaction and within a reasonable level of expectation. If your case is approved you will either receive store credit or a refund depending on the case.
Deposits for parties and or events are fully refundable within the first 48 hours of booking. Full refunds will be provided in the form of store credit if the cancelation is made within 3 weeks of a party or within 7 days of an event. Beyond that point the deposit is nonrefundable.
Class payments are fully refundable within the first 48 hours of booking if no class has occurred during that period. Beyond that point class payments are refundable for store credit minus any classes taken plus a one class penalty.
Play passes and gift card purchases are fully refundable within the first 48 hours of purchase if unused. Beyond that point play passes and gift card purchases can be refunded for store credit minus any amount used.
If Jam Time needs to cancel any class, party and or event due to weather, low enrollment and any other reasonable reason and you are unable to make any makeup date we will provide a full refund for the amount already spent.
Thank you for visiting www.jamtime.com where you can get lots of information about Jam Time, our playground, classes and parties. You can generally visit this site without revealing any personally identifiable information about yourself. However, if you choose, you can provide your name and email address so that we can send you newsletters and other information and offers from jam time. But, since we understand how important it is to protect your privacy, this is our privacy pledge:
We never sell, share, or disclose any personal information about you. We will not disclose your name, email address, or other personal information without your permission.
We may collect aggregate non-personally identifiable information on the number and frequency of visits to our site so that we may be able to make any needed improvements.
Please Note: We may update our policy in the future. If we do, we will post the updated information immediately.
In consideration of being allowed to enter the play area and/or participate in any party and/or class at Jam Time, the undersigned, on his or her behalf of the participant(s) identified below, acknowledges, appreciates and agrees to the following conditions:
I represent that I am the parent or legal guardian of the participant(s) named below or I have obtained permission from the parent/legal guardian of the participant(s) named below and I shall comply with all the stated and customary terms, posted safety signs, rules and verbal instructions as conditions for participation in any party and/or class at Jam Time. In addition, if I observe any hazard during our participation, I will bring it to the attention of the nearest Jam Time employee or official immediately.
I am aware that there are inherent risks associated with participation in Jam Time classes, parties and/or play area and equipment and I, on behalf of myself and the participant(s) named below, knowingly and freely assume such risks, both known and unknown including those that may arise from the negligence of other participants.
I, for myself and my participant(s) named below, and our respective heirs, assigns, administers, personal representatives and next of kin, hereby release and hold harmless Jam Time LLC, their affiliates, offices, members, agents, employees, other participants and sponsoring agencies from and against any and all claims, injuries, liabilities’ or damages arising out of or related to our participation in any and all Jam Time classes, activities, parties, and the use of the play area and/or equipment.
Jam Time and JT the Moose logo are trademarks of Jam Time LLC and may not be used without the company's express written consent.